---
title: "Data Mining: Discover the “Analytics” Tab"
description: rack your online visibility, reputation, and conversion rate. Optimize your strategies with precision.
---

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1. [Help Center](https://support.ubiweb.ca/en/support?hsLang=en)
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# Data Mining: Discover the “Analytics” Tab

## rack your online visibility, reputation, and conversion rate. Optimize your strategies with precision.

### **Local Presence View**

#### **Comparison Filters**

**Period:** Using the filters, you can select the time range for which you want to view statistics. You can also add a comparison period.

**Number of Views/Clicks/Calls:**

- ***Number of Views:*** Represents the number of times your website has been consulted by users.
- ***Number of Clicks:*** Indicates how many times users have clicked on links or interactive elements on the site.
- ***Number of Calls:*** Refers to the number of times users initiated phone calls using the contact information provided on the site.

### **Local Presence**

Your local presence data allows you to track changes in your positioning month by month, as well as to compare with the previous month. 

*Evaluate the impact of your website through its positioning over time.*

- **The first line** shows you where your web page is located on Google.
- **The second line** (campaign) shows how your ranking has evolved over the month:
- Is your data **in green**? This means that your page has risen in the Google rankings.
- Is your data **in red**? This means your page has fallen in the rankings.
- **No** figures displayed? This means your position has not changed over the month.
- The third line (social) shows the number of posts you published during the month, and the fourth line (reputation) shows the number of reviews you received during the month.

### **Views**

**Google Search on Computer:** Enter words on Google from a computer to find information on the Internet.

**Google Search on Mobile:** Enter words on Google from a smartphone to find information on the Internet.

**Google Maps on Computer:** Use a computer to search for places or directions on an online map.

**Google Maps on Mobile:** Use a smartphone to search for places or directions on an online map.

### **Clicks**

**Messages:** Number of times users have clicked on a button or link to enter into messaging communication. 

**Direction Request:** Number of times visitors clicked to get directions from one place to another on an online map, such as Google Maps.

**Call:** Number of times website visitors clicked on specific links or buttons to initiate phone calls.

**Website Visits:** Number of times people have clicked on elements or links when visiting an online site.

*Search Distribution:* The search terms that led to the publication of your company profile in the search results. (from most searched to least searched keyword) 

### **Reputation View**

#### **This view summarizes user feedback on your products or services.**

***Average Star Rating:*** A quick assessment of overall satisfaction. Stars provide an immediate visual indication of what customers think.

***New Reviews:*** The most recent reviews indicate current performance. They help you keep abreast of recent user experiences.

***How Many Reviews in Total:*** An indicator of popularity and relevance. The higher the number of reviews, the more complete and accurate the image.

***Up or Down:*** Identify trends. Is your reputation improving or declining? Monitoring this is essential to maintaining a positive user experience.

***Processing Rate:*** Speed of response and action. A high review processing rate signals a commitment to customer satisfaction.

***Evolution of Average Rating and Reviews:*** Graphs represent the progression of your reputation over the months, illustrating both the average rating of your reviews, as well as the total quantity of reviews received.

 

- [Buzz - Become the local reference](https://support.ubiweb.ca/en/support/buzz-become-the-local-reference?hsLang=en#main-content)

    - [Your first connexion](https://support.ubiweb.ca/en/support/buzz-become-the-local-reference?hsLang=en#your-first-connexion)
    - [Dasboard](https://support.ubiweb.ca/en/support/buzz-become-the-local-reference?hsLang=en#dasboard)
    - [Echo](https://support.ubiweb.ca/en/support/buzz-become-the-local-reference?hsLang=en#echo)
    - [Reputation](https://support.ubiweb.ca/en/support/buzz-become-the-local-reference?hsLang=en#reputation)
    - [Reputation Booster](https://support.ubiweb.ca/en/support/buzz-become-the-local-reference?hsLang=en#reputation-booster)
    - [Your Google My Business Profile](https://support.ubiweb.ca/en/support/buzz-become-the-local-reference?hsLang=en#your-google-my-business-profile)
    - [Messaging (Coming Soon)](https://support.ubiweb.ca/en/support/buzz-become-the-local-reference?hsLang=en#messaging-coming-soon)
    - [Tips (SEO, best practices...)](https://support.ubiweb.ca/en/support/buzz-become-the-local-reference?hsLang=en#tips-seo-best-practices)
- [Dilypse MVP 3](https://support.ubiweb.ca/en/support/dilypse-mvp-3?hsLang=en)
- [Pay period](https://support.ubiweb.ca/en/support/pay-period?hsLang=en)

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