--- title: "The Campaigns Tab: Your Strategic Dashboard" description: The “Campaign” function offers personalized reviews requests via e-mail/SMS, improving the involvement and relevance of customer feedback. --- [Skip to content](https://support.ubiweb.ca/en/support/the-campaigns-tab-your-strategic-dashboard#main-content) English Show submenu for translations ![001\_UBI-Logo\_ALL-Final\_Standard\_Vertical\_RGB\_Black.png\]](https://support.ubiweb.ca/hs-fs/hubfs/001_UBI-Logo_ALL-Final_Standard_Vertical_RGB_Black.png?height=50&name=001_UBI-Logo_ALL-Final_Standard_Vertical_RGB_Black.png) Open main navigation Close main navigation - English Show submenu for translations - [Go to Ubiweb.ca](https://www.ubiweb.ca/) [Go to Ubiweb.ca](https://www.ubiweb.ca/) Hello, welcome to Ubiweb help center! - There are no suggestions because the search field is empty. 1. [Help Center](https://support.ubiweb.ca/en/support?hsLang=en) 2. [Dilypse MVP 3](https://support.ubiweb.ca/en/support/dilypse-mvp-3?hsLang=en) # The Campaigns Tab: Your Strategic Dashboard ## The “Campaign” function offers personalized reviews requests via e-mail/SMS, improving the involvement and relevance of customer feedback. ### **How Do I Create a New Campaign?** 1. **Choice of Establishment** Start by selecting the establishment for which you want to request customer feedback. This first step enables you to focus your efforts on targeted feedback. This step is important to ensure that the reviews are displayed on the right Google business profile. 1. **Customize Sending Format and Language** Choose the communication format, SMS or e-mail, according to the customer's preferences. You can also choose a language that will maximize comprehension. 1. **Customer Contact Details** Include the customer's first and last name, and choose between e-mail or telephone number. This will automatically pre-fill reviews request templates, simplifying interactions. What is more, if you already have contacts in your database, you can easily import them using the “Import file” button. The multiple selection option lets you select several contacts simultaneously“Import file” effective feedback. 1. **Message Writing** This step gives you the space you need to create a personalized campaign. Use the dedicated text area to express your request in a unique way. You can also choose from pre-integrated templates or those you have created yourself. For optimal organization, sort your templates into folders. You can also mention a specific person in your message. You can also modify the typeface of your message, with bold, italic, underlined or strike-through body text, as well as the option of adding bullets. *Notice Filtering*  The “Activate review filtering” option represents an additional security feature. By activating this blue button, negative 1 or 2-star reviews are temporarily held back, allowing you to resolve any issues with the customer before they are published. This feature reinforces your ability to maintain a positive reputation and proactively manage feedback. *Preview Your Message* A preview of your campaign will be visible on the right-hand side of the screen. You also have the option of sending yourself a test of the campaign, either by SMS or e-mail. This function allows you to see exactly how your message appears to recipients, ensuring that your communication is in line with your expectations. *Errors* In the event of errors, these will be flagged to alert you. For example, if your text exceeds the character limit, or if you have omitted to mention an establishment or contact, these problems will be clearly indicated. This feature allows you to correct and adjust your content for seamless communication. **Please Note 💡:** Once your campaign has been sent, a confirmation will appear to inform you that your submission has been completed successfully, and that no errors have been detected. This notification assures you that your approach has gone smoothly and that your messages have been transmitted as intended.   - [Buzz - Become the local reference](https://support.ubiweb.ca/en/support/buzz-become-the-local-reference?hsLang=en#main-content) - [Your first connexion](https://support.ubiweb.ca/en/support/buzz-become-the-local-reference?hsLang=en#your-first-connexion) - [Dasboard](https://support.ubiweb.ca/en/support/buzz-become-the-local-reference?hsLang=en#dasboard) - [Echo](https://support.ubiweb.ca/en/support/buzz-become-the-local-reference?hsLang=en#echo) - [Reputation](https://support.ubiweb.ca/en/support/buzz-become-the-local-reference?hsLang=en#reputation) - [Reputation Booster](https://support.ubiweb.ca/en/support/buzz-become-the-local-reference?hsLang=en#reputation-booster) - [Your Google My Business Profile](https://support.ubiweb.ca/en/support/buzz-become-the-local-reference?hsLang=en#your-google-my-business-profile) - [Messaging (Coming Soon)](https://support.ubiweb.ca/en/support/buzz-become-the-local-reference?hsLang=en#messaging-coming-soon) - [Tips (SEO, best practices...)](https://support.ubiweb.ca/en/support/buzz-become-the-local-reference?hsLang=en#tips-seo-best-practices) - [Dilypse MVP 3](https://support.ubiweb.ca/en/support/dilypse-mvp-3?hsLang=en) - [Pay period](https://support.ubiweb.ca/en/support/pay-period?hsLang=en) [![Chill listening crop-3](https://support.ubiweb.ca/hs-fs/hubfs/Ubiweb-Logo-Nov-11-2022-06-49-36-2130-PM.png?width=108&height=24&name=Ubiweb-Logo-Nov-11-2022-06-49-36-2130-PM.png "Chill listening crop-3")](https://support.ubiweb.ca/knowledge?hsLang=en) Help Center Copyright © 2026, Ubiweb