Improve your e-reputation and your local referencing thanks to the solicitation of customer reviews by SMS
We have developed Reputation Booster to make it easy for your satisfied customers to testify on Google Business Profile. How do you do it? By asking them via SMS.
Get a customer review in 3 clicks!
Capitalizing on social proof is a powerful marketing lever to develop your business. According to Bright Local, 88% of consumers trust customer reviews as much as a recommendation from a friend or family member.
As you can see, building your online reputation is essential but the challenge is often complicated. Buzz simplifies the testimony request process by allowing you to request a testimonial via SMS in 3 easy steps:
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Fill in the customer's details on the Buzz interface
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Your customer receives the SMS without delay
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He submits his review in 3 clicks and we publish it instantly on your Google Business Profile (ex Google My Business)
Why is Reputation Booster an effective tool?
Developing your online reputation is a time-consuming task, but one that is necessary for two reasons: to inspire confidence in your customers and to optimize your local referencing.
Reputation Booster allows you to solve this problem effortlessly:
- By playing on the immediacy of an SMS, you maximize the chances of your customers testifying, especially since the procedure is simple
- The best way to dilute a negative review is to collect new positive reviews
- One of the 3 key parameters of your local referencing is your authority. Behind this term lies your e-reputation, both qualitative (average rating) and quantitative (number of reviews)
- Finally, by automating the collection process, Buzz allows you to stay focused on the field.
Getting testimonials is essential. But responding to them is just as important. Discover how the Reputation module allows you to process customer reviews in a productive way.
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