---
title: How to manage my exceptional opening and closing dates with Buzz?
description: Discover how to indicate to your customers your exceptional opening and closing days!
---

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# How to manage my exceptional opening and closing dates with Buzz?

## Discover how to indicate to your customers your exceptional opening and closing days!

You open on a holiday, you adapt your opening hours to a given date? Inform your customers from the Buzz interface.

### When to indicate an exceptional day?

Exceptional hours are useful in 2 scenarios:

1. It is a **holiday** and you must therefore inform your customers of your possible opening hours. If you don't, Google will display an **alert message** on your Google My Business page
2. It is a day when you adapt the opening hours compared to the usual hours

![](https://support.ubiweb.ca/hs-fs/hubfs/The%20etablishment%20did%20not%20specify%20if%20it%20was%20open%20on%20Monday%2c%20May%2022%20(1)-png.png?width=540&height=510&name=The%20etablishment%20did%20not%20specify%20if%20it%20was%20open%20on%20Monday%2c%20May%2022%20(1)-png.png)

Note that Google considers calendar **holidays** as **exceptional** **days** by default. It is likely that you will receive a reminder email from Google about this.

### Special case of a closure over a long period

The exceptional dates are adapted for punctual closures. If you have to close your establishment for a longer period of time (vacations, works, confinement...) or even permanently, you can indicate it to your customers by following [this procedure](https://3780753.hs-sites.com/en/knowledge/how-to-close-and-reopen-my-establishment-with-dilypse?hsLang=en).

### How to manage my exceptional dates?

Here is the procedure to follow to edit your exceptional opening and closing hours:

1. Go to the **"Echo"** menu.
2. Select the tab then **"Establishment"**.
3. Select the submenu **"Opening hours"**.

![](https://support.ubiweb.ca/hs-fs/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio57385747778482b77ba08036720ae52bbScreen+Shot+2022-09-02+at+2.10.49+PM.png?width=638&height=441&name=downloads.intercomcdn.comio57385747778482b77ba08036720ae52bbScreen+Shot+2022-09-02+at+2.10.49+PM.png)

 

You will be able to manage the days of exceptional closures by accessing the **"Exceptional days" (4)** block.

Don't forget to click on **"Save"** in order to launch the synchronization with the platforms.

**Please note:** This procedure is common to all the platforms distributed by Buzz. Only the synchronization delay may vary.

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- [Buzz - Become the local reference](https://support.ubiweb.ca/en/support/buzz-become-the-local-reference?hsLang=en#main-content)

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