--- title: How to close and reopen my establishment with Buzz? description: Discover how to inform your customers of a temporary or exceptional closure of your establishment! --- [Skip to content](https://support.ubiweb.ca/en/support/how-to-close-and-reopen-my-establishment-with-dilypse#main-content) - [English](https://support.ubiweb.ca/en/support/how-to-close-and-reopen-my-establishment-with-dilypse) - [Français - Canada](https://support.ubiweb.ca/fr-ca/support/comment-fermer-et-réouvrir-mon-établissement-avec-dilypse-1) English Show submenu for translations ![001_UBI-Logo_ALL-Final_Standard_Vertical_RGB_Black.png\]](https://support.ubiweb.ca/hs-fs/hubfs/001_UBI-Logo_ALL-Final_Standard_Vertical_RGB_Black.png?height=50&name=001_UBI-Logo_ALL-Final_Standard_Vertical_RGB_Black.png) Open main navigation Close main navigation - - [English](https://support.ubiweb.ca/en/support/how-to-close-and-reopen-my-establishment-with-dilypse) - [Français - Canada](https://support.ubiweb.ca/fr-ca/support/comment-fermer-et-réouvrir-mon-établissement-avec-dilypse-1) English Show submenu for translations - [Go to Ubiweb.ca](https://www.ubiweb.ca/) [Go to Ubiweb.ca](https://www.ubiweb.ca/) Hello, welcome to Ubiweb help center! - There are no suggestions because the search field is empty. 1. [Help Center](https://support.ubiweb.ca/en/support?hsLang=en) 2. [Buzz - Become the local reference](https://support.ubiweb.ca/en/support/buzz-become-the-local-reference?hsLang=en) 3. [Echo](https://support.ubiweb.ca/en/support/buzz-become-the-local-reference?hsLang=en#echo) # How to close and reopen my establishment with Buzz? ## Discover how to inform your customers of a temporary or exceptional closure of your establishment! If your establishment closes for a **long period** or permanently, you can indicate to your customers its **"temporary"** or **"permanent"** closure. Be careful! If you choose this status, your establishment will be less visible in search results. So, if you are only closing for a few days, inform your customers with the help of the [exceptional hours](https://support.ubiweb.ca/en/support/how-to-manage-my-exceptional-opening-and-closing-dates-with-dilypse?hsLang=en). ### How to declare a closure with Buzz? To declare a temporary closure on the Buzz interface, go to the **"Echo"** menu, **"Establishment"** tab, and select **"Additional information"**. The activity status management is available at the bottom of the page: ![](https://support.ubiweb.ca/hubfs/Screenshot%202023-05-15%20at%2010-58-32%20AM-png.png) After selecting the **type of closure** (temporary or permanent), a confirmation window will appear and you will be asked to **type in the name of your establishment** to validate your choice. ![](https://support.ubiweb.ca/hubfs/Screenshot%202023-05-04%20at%2011-48-04%20AM-png.png) The new status of your establishment will then appear on your digital profiles, such as on your Google My Business page: ![](https://support.ubiweb.ca/hs-fs/hubfs/Screenshot%202023-05-09%20at%209-24-35%20AM-png.png?width=343&height=385&name=Screenshot%202023-05-09%20at%209-24-35%20AM-png.png) ### How do I reopen my establishment with Buzz? The procedure is the same as for the closure: Go to the **"Echo"** menu, **"Establishment"** tab, and select **"Additional info"**. The management of the activity status is available at the bottom of the page: ![](https://support.ubiweb.ca/hubfs/Screenshot%202023-05-18%20at%202-14-01%20PM-png-1.png) Select the status "In activity" to declare the opening. A validation window will appear. You will be asked to type in the name of your establishment to validate the change. ![](https://support.ubiweb.ca/hs-fs/hubfs/Screenshot%202023-05-18%20at%202-14-34%20PM-png.png?width=680&height=334&name=Screenshot%202023-05-18%20at%202-14-34%20PM-png.png) Did you find your answer? - [Buzz - Become the local reference](https://support.ubiweb.ca/en/support/buzz-become-the-local-reference?hsLang=en#main-content) - [Your first connexion](https://support.ubiweb.ca/en/support/buzz-become-the-local-reference?hsLang=en#your-first-connexion) - [Dasboard](https://support.ubiweb.ca/en/support/buzz-become-the-local-reference?hsLang=en#dasboard) - [Echo](https://support.ubiweb.ca/en/support/buzz-become-the-local-reference?hsLang=en#echo) - [Reputation](https://support.ubiweb.ca/en/support/buzz-become-the-local-reference?hsLang=en#reputation) - [Reputation Booster](https://support.ubiweb.ca/en/support/buzz-become-the-local-reference?hsLang=en#reputation-booster) - [Your Google My Business Profile](https://support.ubiweb.ca/en/support/buzz-become-the-local-reference?hsLang=en#your-google-my-business-profile) - [Messaging (Coming Soon)](https://support.ubiweb.ca/en/support/buzz-become-the-local-reference?hsLang=en#messaging-coming-soon) - [Tips (SEO, best practices...)](https://support.ubiweb.ca/en/support/buzz-become-the-local-reference?hsLang=en#tips-seo-best-practices) [![Chill listening crop-3](https://support.ubiweb.ca/hs-fs/hubfs/Ubiweb-Logo-Nov-11-2022-06-49-36-2130-PM.png?width=108&height=24&name=Ubiweb-Logo-Nov-11-2022-06-49-36-2130-PM.png "Chill listening crop-3")](https://support.ubiweb.ca/knowledge?hsLang=en) Help Center Copyright © 2026, Ubiweb